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My Singtel
Singtel Idea Factory Pte Ltd 2.7 star 30.9K reviews 5M+ Downloads Everyone info Install Share Add to wishlistAbout this app
arrow_forward My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere.Usage
• Monitor your local mobile data usage, talktime and SMS
• Check your recontract eligibility date
• Keep track of your roaming data usage
Bills
• Pay your bills securely
• View and download up to 6 months of your bills
Shop
• Shop the latest products and deals
• Subscribe to a roaming plan that best suits your travel needs
• Choose from a variety of add-ons for data, talktime, music, video and more
• Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill
Rewards
• Enjoy free treats and exclusive deals monthly with Singtel Rewards
Message Us
• Chat with us in-app when you need help
Inbox
• Get updates on important system notices, promotions and rewards
More
• Find a Singtel Shop near you
• Save time by booking a Singtel Shop appointment
• Request a callback at your convenience
• Nominate your mobile lines to enjoy Singtel Circle perks Updated on Jun 13, 2025 Tools
Data safety
arrow_forward Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time. This app may share these data types with third parties Location, Photos and videos and 5 others This app may collect these data types Location, Personal info and 3 others Data is encrypted in transit Data can’t be deleted See detailsRatings and reviews
Ratings and reviews are verified info_outline arrow_forward Ratings and reviews are verified info_outline phone_android Phone tablet_android Tablet 2.7 30K reviews 5 4 3 2 1 Michael Pasko more_vert Flag inappropriate Show review history April 21, 2023 This app never works. By far the most important part of the app is the box at the top of the home screen. But that box never loads. On my phone, it is always blank. I need that for setting up roaming. I previously had luck with uninstalling and then reinstalling the app, but that doesn t work anymore. Why can t we add roaming on your website? Why do you require that we use this app that doesn t work? Please fix your app! BTW, I don t want to call customer support I just want the app to work!!! 26 people found this review helpful Did you find this helpful? Yes No Singtel Idea Factory Pte Ltd December 4, 2022 Hi Michael, we d like to assist on this. Please contact us at 1688 or chat with us via WhatsApp (help.singtel.com/chat) so that we can work on this together. E Tjandranegara more_vert Flag inappropriate June 12, 2025 Somewhat frequently, Singtel s app doesn t work. Either the information requested won t load, or nothing gets updated for 24 hours. Worse, their updates doesn t always improve the stability or performance of the app. Plus the recent updates seems to only aim to make it look better at the expense and sacrifice of the functionality of the App 2 people found this review helpful Did you find this helpful? Yes No Singtel Idea Factory Pte Ltd June 12, 2025 Hi there, thank you for sharing your experience with us. As we strive to improve on our app, rest assured that we will share this with our relevant teams in charge. Also, if you re still facing issues in accessing your app, you can chat with us via WhatsApp (help.singtel.com/chat) so that we can help you out. ShaLa more_vert Flag inappropriate Show review history June 1, 2025 why can t i unsubscribe from pay-as-u-roam ? this plan has cost me hundreds of dollars over the years due to unannounced activation when my phone reception switches to our neighbouring country s network due to close proximity. i have tried to unsubscribe for years but it keeps getting resubscribed! anytime i forget to switch off data roaming after an overseas trip, pay-as-u-roam will be there to charge me for it s service . 1 person found this review helpful Did you find this helpful? Yes No Singtel Idea Factory Pte Ltd June 1, 2025 Hi Shala, thank you for sharing your review with us. Please drop us a message via your app, so that we can look into this further. We ll do our best to help you out. See all reviewsWhat’s new
Manage your services all in one place with My Singtel App. In this release, we’ve made minor enhancements to improve your experience on the app. flag Flag as inappropriateApp support
expand_more public Website email Support email ccweb@singtel.com shield Privacy Policy About the developer SINGTEL IDEA FACTORY PTE. LTD. ml-itdt-prod-distribution@singtel.com 31 Exeter Road Comcentre Singapore 239732 +65 9729 1099More by Singtel Idea Factory Pte Ltd
arrow_forward Singtel Prepaid hi!App Singtel Idea Factory Pte Ltd 3.9 star GOMO Singapore Singtel Idea Factory Pte Ltd 2.4 star Singtel Dash – Remit Money Singtel Idea Factory Pte Ltd 3.8 star heyRetailer Singtel Idea Factory Pte Ltd Singtel MVR Enterprise Singtel Idea Factory Pte Ltd heya Singtel Idea Factory Pte LtdSimilar apps
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